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Frequently Asked Questions

Once your order is placed online we receive it in our queue. From there we pack and ship your Crayons order so it can get to you as quickly as possible! You will be provided with tracking information and a link to our shipping carrier site that will allow you to receive text or email updates on the journey of your crayons. If you need any further assistance regarding your order please reach out to with your order number in the subject line.

Please email us at as soon as possible with your request for a shipping address change. We try our best to get orders out the door quickly, so the sooner you can let us know, the better!

We don't offer same day delivery, however our shipping timelines are pretty quick as we use express service which works out to about 2-9 days from placing your order to receiving your crayons.

Yes, we offer bulk order options for schools, daycares, and other organizations. Please contact us for more information on bulk pricing.

Yes! We do offer custom or personalized crayons! Please check our products section for personalization options.

We do not offer exchanges and refunds. If you have any questions before ordering please contact us. We have a no exchange no refund under our policy.

We occasionally offer discounts and promotions. You can stay updated on our latest deals by signing up for our email newsletter or following us on social media.

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